Checkout the NEW Forest Friends and Neon City collections!

FAQs


CURRENT SHIPPING UPDATES: (updated April 29th)

ALL OPEN ORDERS HAVE SHIPPED! 

Thank you so much for your patience! I'm so relieved to say that ALL ORDERS HAVE NOW SHIPPED! If you placed before April 29th, you should have received a shipping notification, and you can read the FAQ for approximate arrival times!

    GENERAL FAQ

    How much does shipping cost?

    Shipping costs for physical sticker orders are as follows:

    • USA -- $1.50
    • International -- $5.00 

    Will I have to pay any import or customs duties/taxes/charges?

    International Buyers – Please Note:

    Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

    Please check with your country's customs office to determine what your additional costs will be prior to buying.

    When will my order ship?

    Current shipping times are set to approximately 2-4 weeks, meaning your order will ship out 2-4 weeks after it's placed,  and you will receive a shipping notification email when it ships! If you place an order during a high-volume sale time, it may take a bit longer for your order to ship. CHECK ABOVE FOR ANY SPECIAL SHIPPING DELAYS.

    How long will it take for my order to arrive after it ships?

    The mail is currently experiencing delays and inconsistencies, so shipping times vary! Once your order has shipped:

    • Domestic USA orders should arrive in 1-3 weeks after shipment.
    • International orders should arrive in 2-8 weeks after shipment. There have been more delays recently, so please be patient and give your order 8 weeks to arrive.

    Is there a tracking number for my order?

    No. To keep shipping costs low, all stickers ship out as standard letters! This means there is no tracking number!

    My order hasn't arrived yet. What should I do?

    If you live in the USA, please give orders a full 3 weeks to arrive after they ship! If you're outside the USA, please give orders 8 weeks. If it still hasn't arrived, please contact me and I will send out a free replacement.

    How do Digital Stickers work?

    Digital stickers are located here! These are perfect for people with digital planners, or for those who want to print their stickers themselves! NO PHYSICAL STICKERS WILL BE SENT.

    Upon purchase of a digital listing, you will receive an instant download with a ZIP file containing both the PNG and PDF sticker files. Open the ZIP file to reveal your files! These same files will also be sent to you via email so you can have them for future use.

    I recommend using the PDF files for printing purposes (print at 100% size/scale to fit perfectly in an A5 journal!), and the PNG's for digital planning purposes.

    I can't find the stickers I'm looking for. Where are they?

    Having trouble finding what you're looking for? You can search here! You can also browse the different themes heresticker categories here, or view all stickers here.

    Do you do custom orders or themes?

    No! Due to time constraints, I don't do any custom orders.